Customer Success Executive

Absolute Kinetics Consultancy Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Internsg is seeking a motivated sales-focused professional to manage corporate and individual clients in Singapore. You will identify upsell and cross-sell opportunities, generate leads, and prepare quotations and proposals.

You will handle enquiries, follow-ups and escalations, coordinating with internal teams to ensure exceptional service and retention. The role emphasizes CRM maintenance, tracking account performance and building lasting client relationships, with training provided and clear

Qualifications

• Confident communicator with customer-focused approach.
• Proactive, organised and detail oriented.
• Experience with CRM and digital tools preferred.
• Sales, account management or customer success experience is a plus.
• Training provided and opportunities for career growth.

Responsibilities

• Manage corporate and individual clients.
• Identify upselling and cross-selling opportunities.
• Generate leads and referrals.
• Prepare quotations and proposals.
• Handle enquiries, follow-ups and escalations.
• Coordinate with internal teams.
• Track account performance and client retention.
• Maintain CRM and sales records.

Skills

Confident communicator

Proactive

Organised

Customer-focused

CRM familiarity

Digital tools

Sales experience

Account management

Customer success experience

Tools

CRM software

Digital tools

Job description

What You Will Do

• Manage corporate and individual clients Identify upselling and cross-selling opportunities
• Generate leads and referrals Prepare quotations and proposals
• Handle enquiries, follow-ups and escalations Coordinate with internal teams
• Track account performance and client retention Maintain CRM and sales records

Who We Are Looking

• For Confident communicator Proactive, organised and customer-focused
• Comfortable using CRM and digital tools Sales, account management or customer success experience is a plus Training provided Career growth opportunities