Customer Success

SIMPLIFIED TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

SIMPLIFIED TECHNOLOGY PTE. LTD. is seeking a Customer Success professional to drive growth by identifying and securing new business opportunities.

You will build strong client relationships, understand needs, and tailor solutions leveraging our software and hardware capabilities. You will pursue new sales through networking, cold calls, and market research while maintaining existing accounts, delivering demonstrations, and collaborating with the technical team to communicate product value.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in sales, preferably in the technology sector.
• Strong understanding of software development and hardware integration.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong negotiation and closing skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as needed.
• Competitive salary and commission structure.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.

Responsibilities

• Identify and pursue new sales opportunities through networking, cold calling, and market research.
• Develop and maintain relationships with existing clients to ensure ongoing satisfaction and repeat business.
• Conduct product demonstrations and presentations to prospective clients.
• Collaborate with the technical team to understand and communicate the features and benefits of our products and services.
• Understand project workflow and challenges in order to manage client expectations and communications.
• Prepare and deliver sales quotations, proposals and contracts.
• Achieve and exceed sales targets and KPIs.
• Stay up-to-date with industry trends and competitor activities.
• Provide feedback to the product development team based on client interactions and market demands.

Skills

Sales

Business development

CRM software

Negotiation

Presentations

Communication

Teamwork

Travel

MS Office

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

As Customer Success, you will play a crucial role in driving our company's growth by identifying and securing new business opportunities. You will be responsible for building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions that leverage our software and hardware capabilities.

Responsibilities

• Identify and pursue new sales opportunities through networking, cold calling, and market research.
• Develop and maintain relationships with existing clients to ensure ongoing satisfaction and repeat business.
• Conduct product demonstrations and presentations to prospective clients.
• Collaborate with the technical team to understand and communicate the features and benefits of our products and services.
• Understand project workflow and challenges in order to manage client expectations and communications.
• Prepare and deliver sales quotations, proposals and contracts.
• Achieve and exceed sales targets and KPIs.
• Stay up-to-date with industry trends and competitor activities.
• Provide feedback to the product development team based on client interactions and market demands.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in sales, preferably in the technology sector.
• Strong understanding of software development and hardware integration.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong negotiation and closing skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel as needed.
• Competitive salary and commission structure.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.