Customer Service Specialist (MRO)

RN CARE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

RN Care Pte. Ltd. in Singapore is seeking a customer service professional to build and maintain strong relationships with clients.

You will be the main point of contact, ensure timely resolution of inquiries, and provide regular updates on MRO events, reports, and delivery schedules. Responsibilities include sharing quotes, assisting with invoicing preparation, and proactively communicating any delays. A Diploma in Business or Engineering and at least 2 years' experience in customer service

Qualifications

• Diploma in Business or Engineering or equivalent.
• Minimum 2 years of experience in customer service in MRO.

Responsibilities

• Build and maintain strong customer relationships with regular meetings and visits.
• Serve as main point of contact, ensuring timely resolution of issues and inquiries.
• Provide regular updates on MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate delays proactively.

Skills

Customer service

Education

Diploma in Business/Engineering

Job description

Job Description

• Build and maintain strong customer relationships, organising regular meetings and visits.
• Serve as the main point of contact for customers, ensuring timely resolution of issues and inquiries.
• Provide regular updates on the status of MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate any delays proactively.

Job Requirement

• Minimum Diploma in Business/ Engineering or equivalent.
• Minimum 2 years of working experience in Customer Service in MRO industry

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900