MRO Customer Success Specialist

RN CARE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

RN Care Pte. Ltd. in Singapore is seeking a customer service professional to build and maintain strong relationships with clients.

You will be the main point of contact, ensure timely resolution of inquiries, and provide regular updates on MRO events, reports, and delivery schedules. Responsibilities include sharing quotes, assisting with invoicing preparation, and proactively communicating any delays. A Diploma in Business or Engineering and at least 2 years' experience in customer service

Qualifications

• Diploma in Business or Engineering or equivalent.
• Minimum 2 years of experience in customer service in MRO.

Responsibilities

• Build and maintain strong customer relationships with regular meetings and visits.
• Serve as main point of contact, ensuring timely resolution of issues and inquiries.
• Provide regular updates on MRO events, including reports and delivery schedules.
• Share quotes, assist with invoicing preparation, and communicate delays proactively.

Skills

Customer service

Education

Diploma in Business/Engineering

Job description

RN Care Pte. Ltd. in Singapore is seeking a customer service professional to build and maintain strong relationships with clients.

You will be the main point of contact, ensure timely resolution of inquiries, and provide regular updates on MRO events, reports, and delivery schedules. Responsibilities include sharing quotes, assisting with invoicing preparation, and proactively communicating any delays. A Diploma in Business or Engineering and at least 2 years' experience in customer service