Customer Service Sales Executive

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 27,900 - 39,060; Full time

Benefits offered by this job

Company phone & line

Monthly productivity incentives

Company van

Medical/insurance benefits

Job summary

Success Human Resource Centre Pte Ltd. seeks a dedicated professional in Singapore to market safety products and driver training packages. Responsibilities include achieving sales targets, managing customer accounts, and resolving service queries. Requires a Technical Diploma in Mechanical/Electrical Engineering and relevant experience in industrial products.

This permanent position offers an attractive salary up to $3,500, plus bonuses, benefits, and generous working hours from Monday to Saturday. Join a dynamic team and contribute to engaging sales performances.

Qualifications

• Minimum 3-5 years of relevant experience in marketing or sales roles.
• 1-3 years of experience in industrial products or environment awareness.
• Proficient in CRM systems and Microsoft Office applications.

Responsibilities

• To market Safety products and training packages to customers.
• To achieve monthly training KPI and meet sales targets.
• To resolve customer complaints and provide solutions.

Skills

Negotiation Power

Customer Service Management Experience

English Business Letter Writing Skill

Experience with CRM

Proficient in Microsoft Office

Education

Technical Diploma in Mechanical / Electrical Engineering or relevant fields

Job description

Compensation

• Monthly Salary: Up to $2,500 + Bonus + Benefits
• Perm
• Loyang
• Office hours
• Up to $3,500 + Bonus + Benefits

Job Responsibilities

• To market Safety products, fleet management products, Li‑ion battery, battery regeneration services, telematics, Stellana wheels, Super elastic tires
• To market driver familiarization training packages, and conduct training
• To achieve monthly training KPI
• To open and maintain customer accounts
• To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• To recommend potential products or services to management by collecting customer information and analysing customer needs
• To contribute to team effort by accomplishing related results as needed
• To support other CSS and Coordinator as needed
• To meet personal/team sales targets
• To handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• To answer questions about warranties or terms of sale
• To compile reports on Sales achievement
• Other ad hoc duties assigned

Period

• Permanent

Working Hours

• Monday to Friday – 8.30am to 6.00pm
• 1 hr lunch break, 0.5 hr tea break
• Saturday - 8.30 am to 12.30
• Up to $3500 + AWS + VB + OT
• Benefits include: Company phone & line, monthly productivity incentives, company van, medical/insurance benefit

Job Requirements

• Minimum Technical Diploma in Mechanical / Electrical Engineering or relevant fields
• Minimum 3-5 years of relevant experience
• Minimum 1-3 years of experience in industrial products/environment
• Negotiation PowerMechanical / Electrical Engineering
• English Business Letter Writing Skill
• Experience with CRM
• Spare Parts & Suppliers Sourcing
• Customer Service Management Experience
• Proficient in Microsoft Office
• Ability to work under pressure and have to work odd hours

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:www.successhrc.com.sg