Customer Experience & Admin Coordinator

SG CAR CHOICES 2 PTE. LTD.; Singapore; On-site; SGD 18,000 - 24,000; Full time

Benefits offered by this job

Birthday Leave

Parental Care Leave

Sales agreement training

Job summary

Casa Creation is seeking a front-line administrator to coordinate installation and service appointments, manage customer communications, and support sales-related tasks in Singapore.

The role requires a Diploma or higher, at least 1 year in a customer-facing role, and proficiency in MS Office with good interpersonal skills. Meticulous multitasking and attention to detail are essential for success.

Qualifications

• Minimum Diploma holder.
• Minimum 1 year experience in a customer facing role.
• Proficient in MS Office and computerized accounting systems.
• Possess good interpersonal and communication skills.
• Meticulous and able to multi-task.

Responsibilities

• Coordinate and schedule appointments for installation, servicing, and repairs with customers.
• Manage customer communications, inquiries, reviews, and marketing broadcasts.
• Handle administrative tasks including preparing sales documents, updating records and website content, and tracking vehicle compliance.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

MS Office

Education

Diploma or equivalent

Tools

MS Office

Accounting software

Job description

Casa Creation is seeking a front-line administrator to coordinate installation and service appointments, manage customer communications, and support sales-related tasks in Singapore.

The role requires a Diploma or higher, at least 1 year in a customer-facing role, and proficiency in MS Office with good interpersonal skills. Meticulous multitasking and attention to detail are essential for success.