Customer Service Representative

SOON SENG FOOD INDUSTRY PTE LTD; Singapore; On-site; SGD 20,000 - 31,000; Full time

Benefits offered by this job

Bonus

Increment

Annual leave

AWS (13th month)

Medical benefits

Uniform provided

Birthday vouchers

Job summary

Soon Seng Food Industry Pte Ltd is seeking a reliable team member to pick and prepare goods for timely delivery and assist with sales orders and invoicing. The role involves handling customer inquiries and supporting production as needed. You will work in a fast-paced setting at the Jurong site.

Basic computer skills and a strong sense of responsibility are important. The job offers opportunities for growth with benefits including annual leave, bonus, and medical coverage.

Qualifications

• Physically strong and able to lift weights of 20+ kg.
• Basic proficiency in computer applications to enter orders and print documents.
• Demonstrate teamwork, integrity, and a strong sense of responsibility in daily work.

Responsibilities

• Pick and prepare goods physically according to customer orders for timely delivery or collection.
• Process sales orders received via phone or WhatsApp by entering data into the computer system and printing invoices and delivery orders.
• Respond promptly and professionally to phone and walk-in customer enquiries to provide assistance and information.
• Assist production team with ad-hoc tasks to support manufacturing operations.

Skills

Teamwork

Integrity

Sense of responsibility

Computer literacy

Physical strength

Job description

Company Overview

Soon Seng Food Industry Pte Ltd manufactures and supplies quality cooked noodles, dry noodles, and kway teow to distributors and retailers across Singapore.

Responsibilities

• Pick and prepare goods physically according to customer orders for timely delivery or collection
• Process sales orders received via phone or WhatsApp by entering data into the computer system and printing invoices and delivery orders
• Respond promptly and professionally to phone and walk-in customer enquiries to provide assistance and information
• Assist production team with ad-hoc tasks to support manufacturing operations

Required competencies and certifications

• Physically strong and able to lift weights of 20+ kg of products

Preferred competencies and qualifications

• Basic proficiency in computer applications to enter orders and print documents
• Demonstrate teamwork, integrity, and a strong sense of responsibility in daily work

Other Information

Benefits

• Bonus and increment
• Annual leave
• AWS (13th month)
• Medical benefits
• Uniform provided
• Birthday vouchers

Location

• Jurong