Customer Service / Order Management Executive (Supply Chain & Logistics)

HKM HR Management Pte. Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Benefits offered by this job

AWS

5 days week

Staff benefits

Job summary

HKM HR Management Pte. Ltd. in Singapore is recruiting for a Client & Order Management Specialist to provide timely support on orders, quotations, shipping, and related matters.

You will advise on delivery schedules, product availability, and inventory status, and coordinate with internal teams to meet client requirements. A 5-day work week with AWS and staff benefits is offered for this permanent role.

Qualifications

• Minimum Diploma in Supply Chain and Logistics or equivalent.
• 3+ years of client & order management experience.
• Excellent time management and interpersonal skills.
• Strong analytical, problem-solving and negotiation abilities.

Responsibilities

• Provide timely and professional support to clients by attending to enquiries and requirements related to order information/status, quotations, shipping arrangements, and other related matters.
• Advise clients on delivery schedules, product availability, and inventory status to ensure their requirements are effectively managed.
• Follow up closely with relevant parties to ensure all client-related problems, issues, and enquiries are resolved promptly and effectively.
• Work closely with cross-functional teams to ensure clients’ operational requirements and expectations are consistently met.

Education

Diploma in Supply Chain and Logistics

Job description

• MNC – Supply Chain Management & Logistic Industry

• Permanent Role | 5 Days Work Week | AWS + Staff Benefits

• Location: Ubi Avenue

• Conveniently located near UBI MRT

Responsibilities

• Provide timely and professional support to clients by attending to enquiries and requirements relating to order information/status, quotations, shipping arrangements, and other related matters.

• Advise clients on delivery schedules, product availability, and inventory status to ensure their requirements are effectively managed.

• Follow up closely with relevant parties to ensure all client-related problems, issues, and enquiries are resolved promptly and effectively.

• Work closely with cross-functional teams, including internal departments and relevant stakeholders, to ensure clients’ operational requirements and expectations are consistently met.

Requirements

• Minimum Diploma in Supply Chain and Logistics or equivalent.

• Min 3 years of working experience in client & order management.

• Good time management and interpersonal skills.

• Strong analytical, problem-solving and negotiation skills.