Client Services Executive – Supply Chain & Logistics

HKM HR Management Pte. Ltd.; Singapore; On-site; SGD 47,000 - 69,000; Full time

Benefits offered by this job

AWS

Staff benefits

Job summary

HKM HR Management Pte. Ltd. in Singapore is seeking a client & order management specialist to provide timely support on order information, quotations, and shipping arrangements. You will coordinate delivery schedules and advise on inventory status to meet client requirements with strong analytical and negotiation skills.

This permanent role offers a 5-day work week in an MNC environment with attractive staff benefits and a location near Tai Seng / Ubi, conveniently accessible by MRT.

Qualifications

• Diploma in Supply Chain and Logistics or equivalent.
• Min 3 years of working experience in client & order management.
• Good time management and interpersonal skills.
• Strong analytical, problem-solving and negotiation skills.

Responsibilities

• Provide timely and professional support to clients by attending to enquiries and requirements relating to order information/status, quotations, shipping arrangements, and other related matters.
• Advise clients on delivery schedules, product availability, and inventory status to ensure their requirements are effectively managed.
• Follow up closely with relevant parties to ensure all client-related problems, issues, and enquiries are resolved promptly and effectively.
• Work closely with cross-functional teams, including internal departments and relevant stakeholders, to ensure clients’ operational requirements and expectations are consistently met.

Skills

Order management

Customer service

Negotiation

Time management

Interpersonal skills

Analytical thinking

Education

Diploma in Supply Chain & Logistics

Job description

MNC – Supply Chain Management, Logistics & E-Commerce Fulfillment Industry

Permanent Role | 5 Days Work Week | AWS + Staff Benefits

Location: Around Tai Seng / Ubi area
Conveniently located near MRT

Permanent Position
5 Days Work Week
AWS + Attractive Staff Benefits
MNC Environment

Responsibilities:

• Provide timely and professional support to clients by attending to enquiries and requirements relating to order information/status, quotations, shipping arrangements, and other related matters.

• Advise clients on delivery schedules, product availability, and inventory status to ensure their requirements are effectively managed.

• Follow up closely with relevant parties to ensure all client-related problems, issues, and enquiries are resolved promptly and effectively.

• Work closely with cross-functional teams, including internal departments and relevant stakeholders, to ensure clients’ operational requirements and expectations are consistently met.

Requirements:

• Minimum Diploma in Supply Chain and Logistics or equivalent.

• Min 3 years of working experience in client & order management.

• Good time management and interpersonal skills.

• Strong analytical, problem-solving and negotiation skills.