Customer Service & Order Fulfillment Specialist

ALTERNATIVE SELECTION PTE. LTD.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

ALTERNATIVE SELECTION PTE. LTD.

in Singapore is seeking a Customer Service Executive to assist the production unit by receiving and processing day-to-day customer orders and providing administration support to ensure smooth fulfilment of sales orders. You will coordinate the end-to-end order process with suppliers, forwarders and customers, prepare delivery orders and invoices, track timeliness, handle customer enquiries and perform data entry and document filing, with a 5.5-day work week at

Qualifications

• Minimum Diploma qualification.
• Preferably 2 years of relevant work experience in the food manufacturing/service industry.
• Basic computer proficiency.
• Ability to handle work independently and be self-motivated.

Responsibilities

• Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers.
• Prepare delivery orders and invoices.
• Track and ensure timeliness of order fulfilment.
• Attend to customer sales enquiries, feedbacks and complaints.
• Perform administration tasks including, but not limited to, data entry, updating and filing of relevant documents.
• Execute other ad-hoc duties as assigned.

Skills

Customer service

Data entry

Independent work

Education

Diploma

Tools

Microsoft Office

Job description

ALTERNATIVE SELECTION PTE. LTD.

in Singapore is seeking a Customer Service Executive to assist the production unit by receiving and processing day-to-day customer orders and providing administration support to ensure smooth fulfilment of sales orders. You will coordinate the end-to-end order process with suppliers, forwarders and customers, prepare delivery orders and invoices, track timeliness, handle customer enquiries and perform data entry and document filing, with a 5.5-day work week at