Customer Service & Order Excellence Specialist

Tria Technologies GmbH; Singapore; On-site; SGD 3,000 - 4,600; Full time

Job summary

Tria Technologies GmbH is seeking a Customer Service Executive in Singapore to handle customer inquiries, expedite critical orders, and resolve issues. The role entails coordinating with the sales team, tracking orders, and maintaining records in a fast-paced environment.

The ideal candidate will have a high school diploma, strong communication and problem-solving skills, and the ability to multi-task effectively. This is a full-time, on-site position based in Lorong Chuan, Singapore.

Qualifications

• Must have computer, email, phone, communication and problem solving skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Responds to customer inquiries and expedites critical orders.
• Resolves customer claims and complaints fairly and effectively.
• Provides support to sales team including order tracking, invoicing and returns.
• Maintains records and assists with stock queries and reporting.

Skills

Computer skills

Email communication

Phone communication

Communication skills

Problem solving

Multitasking

Education

High School Diploma or equivalent

Job description

Tria Technologies GmbH is seeking a Customer Service Executive in Singapore to handle customer inquiries, expedite critical orders, and resolve issues. The role entails coordinating with the sales team, tracking orders, and maintaining records in a fast-paced environment.

The ideal candidate will have a high school diploma, strong communication and problem-solving skills, and the ability to multi-task effectively. This is a full-time, on-site position based in Lorong Chuan, Singapore.