Customer Service Officer (various location)

DIMENSIONS INTERNATIONAL COLLEGE PTE. LTD.; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Dimensions International College Pte. Ltd. is seeking Customer Service Executives to join our campuses in Singapore (Kovan, Holland, Tampines, Orchard). You will handle enrolment administration, conduct orientation, and respond to course inquiries while supporting campus events and activities.

The role requires strong communication, a customer-focused mindset, and the ability to work extended hours, including Saturdays, to support events and open houses.

Qualifications

• Customer-focused and proactive attitude.
• Able to communicate professionally and confidently.
• Willing to work extended hours and extra Saturdays for events.

Responsibilities

• Respond to customer enquiries via phone calls or face to face.
• Administration of enrolment; including preparation of documentations
• Conduct orientation
• Providing customers with details and information on course enquiries
• Liaise with parents on students' matters
• Operational duties of Customer Service department
• Coordinating and marketing of activities including road shows, preview talks and exhibitions
• Other duties as assigned by the Management

Skills

Customer service

Communication

Interpersonal skills

Team player

Flexibility

Job description

Hiring: Customer Service Executives!

Various locations available: Kovan / Holland / Tampines / Orchard

Working hours: Mon-Fri 9am-6pm, alternate Sat 9am-1pm

Salary range: $2300-$3200 per month (commensurate with experience)

Responsibilities:

• Respond to customer enquiries via phone calls or face to face
• Administration of enrolment; including preparation of documentations
• Conduct orientation
• Providing customers with details and information on course enquiries
• Liaise with parents on students' matters
• Operational duties of Customer Service department
• Coordinating and marketing of activities including road shows, preview talks and exhibitions
• Other duties as assigned by the Management

Requirements:

• Customer focused and proactive, able to communicate professionally and with confidence
• Resourceful team player with excellent interpersonal skills
• Must be willing to work extended hours and extra Saturdays to support events/open house etc

We regret that only shortlisted candidates will be notified.