2683 - Customer Service Executive - Childcare Industry / Punggol

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 33,000 - 42,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Centre Administrator in Singapore, based at Punggol.

The role focuses on childcare customer service, enrolment growth, fee collection, and day-to-day centre operations. You will greet visitors, manage records, and support safety and compliance while coordinating centre communications and reports. Candidates should have childcare customer service or admin experience, with strong organisational skills and a professional demeanour.

Qualifications

• Childcare customer service and admin experience.

Responsibilities

• Increase enrolment through engagement of customers.
• Handle and ensure smooth fee collection.
• Answer all calls in a courteous manner, route calls, take messages and provide information to customers.
• Greet all visitors and ensure that all security procedures are upheld.
• Prepare and submit reports.
• Ensure safety and health of children at all times.
• Maintain a good administrative system for the centre, ensure all data, records and reports are updated and compiled timely.
• Responsible for registration and maintaining the waiting list as well as assisting the in the daily operations of the Centre.
• Coordinate and distribute Centre correspondence.
• Maintain appearance of reception and office and common areas.
• Update and maintain centre files in an orderly manner in accordance with regulations and guidelines.
• Coordinate and ensure office equipment is in working order.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle claims for petty cash accounts.
• Interface with parents on enrolment matters, school fee collections and operation enquiries.
• Maintain positive relationships with parents, children and co-workers.
• Attend training workshops, conferences in order to maintain and improve professional competence.

Skills

Childcare experience

Administrative skills

Job description

Location: Punggol
Salary: $3000 - $3800 (Depends on experience)
Working days and timing: Mon - Fri, 9am - 6.30pm

Responsibilities:

Operations

• Increase enrolment through engagement of customers.
• Handle and ensure smooth fee collection.
• Answer all calls in a courteous manner, route calls, take messages and provide information to customers.
• Greet all visitors and ensure that all security procedures are upheld.
• Prepare and submit reports.
• Ensure safety and health of children at all times.
• Maintain a good administrative system for the centre, ensure all data, records and reports are updated and compiled timely.
• Responsible for registration and maintaining the waiting list as well as assisting the in the daily operations of the Centre.

Administration

• Ensures the centre administration functions smoothly.
• Coordinate and distribute Centre correspondence.
• Maintain appearance of reception and office and common areas.
• Update and maintain centre files in an orderly manner in accordance with regulations and guidelines.
• Coordinate and ensure office equipment is in working order.
• Liaise with suppliers to ensure timely delivery of goods and services.
• Handle claims for petty cash accounts.

Communications

• Interface with parents on enrolment matters, school fee collections and operation enquiries.
• Maintain positive relationships with parents, children and co-workers.

Personal Development

• Attend training workshops, conferences in order to maintain and improve professional competence.

Requirement:

• Childcare customer service/admin experiences

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683