Customer Service Officer (Part Time)

Mind Stretcher Learning Centre; Singapore; Presencial; SGD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Mind Stretcher Learning Centre in Singapore is seeking a customer-focused individual to handle walk-ins, emails, and phone inquiries while supporting daily center operations. You will be expected to maintain a cheerful manner and communicate effectively with students, parents, and colleagues.

Ideal candidates have at least 1 year of customer service experience and MS Office proficiency. Weekend work is required (8.15am - 6.45pm) with 1–2 weekdays (1.15pm-9.45pm) periodically, and candidates with

Formación

• Customer-centric mindset and approachable demeanor.
• Strong communication and interpersonal skills.
• At least 1 year of customer service experience.
• Proficient with MS Office (Word and Excel).

Responsabilidades

• Handle walk-in, email and phone inquiries in a professional, trustworthy, and prompt manner.
• Assist in the day-to-day operations & administration of centers.

Conocimientos

Customer service

Communication

Interpersonal skills

Educación

NITEC/Diploma/Degree

Herramientas

MS Office

Descripción del empleo

Job Description

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 25 centres islandwide and an annual enrolment of 22,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

BE INSPIRED & INSPIRE OTHERS

What a day-in-your-life would look like

• Champion all queries and requests from walk-ins/emails/phone calls in a professional, trustworthy, and prompt manner
• Assist in the day-to-day operations & administration of centers

Job Requirements

• Possess a strong customer-centric personality and mindset
• Possess a pleasant and cheerful disposition
• Possess commendable interpersonal communication skills
• Ideally, possess at least 1 year of customer service-related working experience

Job requirements

• Be able to work on both weekend (8.15am - 6.45pm) weekly
• Obtained a NITEC Certificate, Diploma, or Degree in any field
• Be proficient with MS Office (Word and Excel)

Additional Notes

What you can expect from us

• Be able to work on both weekends (8.15am - 6.45pm) and at least 1-2 weekdays (1.15pm-9.45pm) weekly
• Energetic, positive, and passionate working environment
• Intensive on-the-job training by experienced center managers to equip you with the necessary skills to perform well and independently
• Hourly Salary depending on related past working experiences and qualifications