Student Care Centre Manager

Mind Stretcher; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading educational organization in Singapore seeks a Student Care Centre Manager to oversee the daily operations and engage with parents. The role involves managing staff, ensuring quality student care, and organizing events for parent engagement. Ideal candidates have at least 4 years of experience in a student care environment and hold a Diploma in Early Childhood or a related field. Strong interpersonal and communication skills are essential, alongside proficiency in standard productivity tools. Join us in nurturing the future generation.

Qualifications

• Minimally possess Diploma in Early Childhood, Diploma in Care and Programme, or a related field.
• Minimum 4 years of experience in Preschool/Student Care environment managing teams.
• Proficient in MS Office (Word, Excel and PowerPoint).

Responsibilities

• Oversee daily operations of the centre including managing staff schedules.
• Implement and enforce operational policies and procedures.
• Manage the centre's budget and facilities.

Skills

Interpersonal skills

Communication skills

Organizational skills

Classroom management skills

Basic productivity tools (MS Office)

Education

Diploma in Early Childhood or related field

Job description

Job Title: Student Care Centre Manager

Full Time

Job Description

Founded in 2002, Mind Stretcher is the market‑leading tuition & enrichment chain in Singapore. As educators with a difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability.

Mind Sparks is our student care brand under the Mind Stretcher umbrella and started only in late 2023. As we continue to grow and expand Mind Sparks, we are looking for a dedicated and nurturing Centre Manager to join our team. This is an exciting opportunity to assist the growth and to manage operations of our student care centre. We welcome like‑minded talents who care deeply about educating our future generation.

What You'll Do

As a Centre Manager at Mind Stretcher, you will work closely with the cluster manager and other student care teachers to run the daily operations of a centre, be involved with parental engagement, and manage delivery and quality of the curriculum on a day‑to‑day basis.

Key Responsibilities

Operations Management

• Oversee daily operations of the centre including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements.
• Implement and enforce operational policies and procedures.
• Ensure the quality of student care services, including academic support, recreational activities, and meal services.
• Manage the centre's facilities, ensuring they are well‑maintained, safe, and conducive for all activities.

Parent Engagement

• Foster, maintain regular and positive communication with parents or guardians, providing updates on student progress, addressing concerns, and fostering a collaborative relationship.
• Respond promptly to parent inquiries and concerns, fostering a positive and collaborative relationship.
• Plan and organize parent engagement events, workshops, and meetings to enhance parental involvement in the student care community.
• Collaborate with parents to address their feedback and suggestions.
• Use feedback to make continuous improvements and enhance parent satisfaction.

Administration Task

• Recruit, train, and supervise centre staff, including tutors and student care teachers.
• Conduct regular performance evaluations and provide constructive feedback.
• Manage the budget for the student care centre, including expenses related to staffing, supplies, and facilities.
• Maintain accurate and up‑to‑date records of student attendance, enrollment, and other relevant data.
• Oversee the enrollment process, including admissions, registration, and orientation for new students.
• Collaborate with the marketing team to promote the student care centre and attract new enrollments.

Other Duties

• Other ad‑hoc duties assigned by reporting officer.

About You

• Possess minimally Diploma in Early Childhood, Diploma in Care and Programme, or a related field (Candidates without a Diploma but with relevant experience may apply).
• Minimum 4 years of working experience in Preschool / Student Care environment with a track record of managing teams.
• Proficient in basic productivity tools i.e., MS Office (Word, Excel and PowerPoint).
• Ability to work effectively in a cross‑functional and unstructured environment.
• Commitment to fostering a culture of continuous improvement and excellence.
• Excellent interpersonal and communication skills, with the ability to engage with parents, staff, and the broader community.
• Knowledge of relevant regulations and standards governing student care centres.
• Good communication, interpersonal skills and classroom management skills.
• Organised, detailed and proactive.

Working Experience & Education Qualifications

• Diploma

Company Profile

Founded in 2002, Mind Stretcher is the market‑leading tuition & enrichment chain in Singapore, with 26 centres islandwide and an annual enrolment of 24,000 courses. As educators with a difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like‑minded talents who care deeply about nurturing & educating our future generation.