Education Programme Consultant

Mind Stretcher Learning Centre; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Medical and Dental Benefits

Staff Benefits

5 days work-week

Attractive Remuneration (Salary + Comm

Job summary

Mind Stretcher Learning Centre in Singapore is seeking a sales-focused individual to engage with parents and convert inquiries into enrollments for our programmes, webinars, and bootcamps. You will handle inquiries from phone, email and social media, provide programme recommendations, follow up on leads, and collaborate with internal stakeholders to implement enrolment strategies.

Diploma or degree holders encouraged.

Qualifications

• Diploma or degree in any field.
• At least 1 year of sales experience.
• CRM system and Marketing Cloud experience is an added advantage.
• Excellent interpersonal and communication skills; good at building relationships.

Responsibilities

• Follow up with inquiries from phone, social media, and emails.
• Provide advice to parents on programmes/webinars/bootcamps and aid in selection.
• Respond to service challenges and follow up on leads to achieve sales targets.
• Develop and maintain customer relationships to meet sales objectives.
• Collaborate with stakeholders to execute student enrolment strategies.

Skills

CRM experience

Lead generation

Excellent communication

Interpersonal skills

Team collaboration

Education

Diploma or degree in any field

Tools

CRM software

Marketing Cloud

Job description

Job Description

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 25 centres islandwide and an annual enrolment of 22,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

BE INSPIRED & INSPIRE OTHERS.

What You’ll Do:

• Follow up with all inquiries from phone calls, social media platforms, emails, etc
• Provide advice to parents of prospective students on our Programmes/ Webinars/ Bootcamps and assist them in suitable Programme/ Webinars/ Bootcamps selection
• Respond to service challenges
• Establish new leads/ follow up on leads to achieve sales targets
• Develop and maintain good customer relationships to achieve sales and services objectives
• Work with various stakeholders in executing student enrolment strategies and objectives
• Other ad-hoc work tasks/ projects as required or assigned

Job Requirements

What You Must Possess:

• Preferably, at least 1 year experience in sales related positions
• Experience with Customer Relation Management (CRM) system and marketing cloud or related cloud systems for leads generation and customer journey planning is an added advantage
• Excellent interpersonal skills and is adept at building relationships with various stakeholders.
• Strong verbal and written communication skills and thrives in a team environment
• Ability to operate in a fast-paced, diverse and customer-centric environment
• A pleasant and cheerful disposition

Job requirements:

• Be able to work rotating shifts – 4 weekdays (12pm to 8.30pm) and 1 weekend (8.30am to 6.30pm)
• Obtained a Diploma, or Degree in any field

Additional Notes

What You’ll Get:

• 5 days work-week
• Energetic, positive, and passionate working environment
• Job security with a permanent full-time role
• Medical and Dental Benefits
• Staff Benefits
• Attractive Remuneration (Salary + Commission)