Part-Time Customer Relations Specialist (Multi-Location)

Mind Stretcher Learning Centre; Singapore; Sur place; SGD 13 000 - 20 000; Temps partiel

Résumé du poste

Mind Stretcher Learning Centre in Singapore is seeking a Part-Time Customer Service Officer to deliver a warm, professional experience for students and families. You will be the first point of contact across walk-ins, chats, phone and emails, helping families understand programmes and enrolment steps.

You will also handle administrative tasks, maintain detailed records of interactions, support teachers, process monthly payments, and help ensure the safety and wellbeing of all students in the

Qualifications

• Experience in customer-facing roles is preferred.

Responsabilités

• Attend to customer inquiries via walk-in, chat, phone and email promptly.
• Understand the customers’ needs and maintain a high level of service quality.
• Create a warm and high quality customer service experience.
• Establish rapport and build relationships with customers.
• Work closely with other departments to meet customer needs.

Connaissances

Customer service

Communication

Description du poste

Mind Stretcher Learning Centre in Singapore is seeking a Part-Time Customer Service Officer to deliver a warm, professional experience for students and families. You will be the first point of contact across walk-ins, chats, phone and emails, helping families understand programmes and enrolment steps.

You will also handle administrative tasks, maintain detailed records of interactions, support teachers, process monthly payments, and help ensure the safety and wellbeing of all students in the