Customer Service Officer | Learning Centre

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 33,000 - 40,000; Full time

Job summary

Search Avenue Pte Ltd is seeking a Customer Service Officer to support the day-to-day operations of our education centre, serving primary and secondary students. You will act as a friendly bridge among parents, students, teachers, and staff, ensuring clear communication and a positive experience for everyone who visits the centre.

You will handle class scheduling, respond to walk-ins, calls, and online inquiries with helpful course consultations, and assist with administrative tasks to ensure

Qualifications

• Strong interpersonal and communication abilities.
• Experience in customer service is welcome from other industries.
• Ability to coordinate with parents and teachers and to work independently or in a team.

Responsibilities

• Manage, coordinate, and facilitate class schedules for the centre.
• Handle walk-ins, calls, and online enquiries — provide course consultations to parents and students.
• Support day-to-day administrative operations to keep the centre running smoothly.

Skills

Interpersonal skills

Communication

Customer service

Prioritization

Education

GCE 'N' Level

Job description

Location:Central/ East

Employment Type:Full-time

Working Hours: 3 weekday + 2 weekend

Our client is looking for aCustomer Service Officerto support the day-to-day operations of their education centre, where they teach and nurtureprimary and secondary school students.

You’ll be the friendly bridge between parents, students, teachers, and colleagues — ensuring great communication and creating a positive experience for everyone who walks through our doors!

What You’ll Be Doing

• Manage, coordinate, and facilitate class schedules for the centre.
• Handle walk-ins, calls, and online enquiries — providing helpful course consultations to parents and students.
• Support day-to-day administrative operations to keep the centre running smoothly.

What We’re Looking For

• Great interpersonal and communication skills — you enjoy talking to people and working with children.
• Able to coordinate and liaise with parents and teachers
• Able to work independently or as a team and able to prioritize work on hand
• Min. GCE 'N' Level
• Candidates with customer service experience from other industries are welcome to apply too

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]