Full-time Customer Service Officer

LCENTRAL (BT TIMAH) PTE. LTD.; Singapore; On-site; SGD 17,000 - 22,000; Full time

Benefits offered by this job

Air-conditioned workplace

Hands-on learning

Friendly team environment

Job summary

LCentral is looking for friendly, motivated individuals to be the welcoming face of our centre in Singapore and support daily operations.

Be the first point of contact for parents, students and visitors, assist with enrolments, registrations and payments, and manage calls, emails and bookings with professionalism. Weekend availability is preferred and a minimum 1-year commitment is required.

Qualifications

• Friendly and professional with customers and visitors.
• Willing to commit to at least 1 year.
• Good organisational and communication skills.

Responsibilities

• Be the first point of contact for parents, students and visitors.
• Assist with enrolments, registration paperwork, and payments.
• Manage phone calls, emails, and bookings promptly and professionally.
• Assist with centre operations, filing, data entry and general admin.
• Keep reception and common areas tidy and welcoming.

Skills

Customer service

Communication

Data entry

Administrative tasks

Job description

At LCentral, we believe that learning should happen in a positive and cheerful space — and that includes our workplace too. We are looking for friendly, motivated individuals to be the welcoming face of our centre and support our daily operations.

Perfect opportunity for students or anyone looking to build valuable customer service experience!

What You’ll Do

• Be the first point of contact for parents, students, and visitors — offering friendly assistance and clear information about our programmes and schedules.
  
• Support student enrolments, registration paperwork, and payments.
  
• Manage phone calls, emails, and bookings promptly and professionally.
  
• Assist with centre operations such as filing, data entry, and general admin tasks.
  
• Keep our reception and common areas tidy, welcoming, and organised.
  

Why You’ll Love Working Here

• Positive work culture We believe in teamwork, kindness, and good vibes at work.
  
• Air-conditioned comfort Stay cool indoors (though you might want a jacket sometimes!).
  
• Hands-on learning Pick up practical skills in customer service, operations, and people management.
  
• Fair pay, no gimmicks We value your time and commitment and compensate fairly.

Work Hours & Pay

• Weekdays (Monday – Friday): 1:00 PM – 9:00 PM
  
• Weekends (Saturday & Sunday): 8:45 AM – 6:30 PM
  

Commitment Requirement:

• Able to commit for a minimum of 1 year
  
• Weekend availability (both Saturday & Sunday) is preferred