Full-time Customer Service Officer

LCENTRAL MARINE PARADE PTE. LTD.; Singapore; On-site; SGD 17,000 - 22,000; Full time

Benefits offered by this job

Air-conditioned workspace

Job summary

LCentral is seeking a friendly, motivated individual to be the welcoming face at our Marine Parade centre in Singapore. You’ll assist parents, students and visitors, provide information about programmes and schedules, and support daily operations with a cheerful mindset.

This entry-level role suits students or anyone seeking customer service experience, offering hands-on learning in enrolments, payments, bookings, and office administration in a comfortable, air-conditioned workspace.

Qualifications

• Customer-focused attitude and good communication skills.
• Willingness to learn and assist with enrolment processes.

Responsibilities

• Be the first point of contact for parents, students, and visitors, offering friendly assistance and information about programmes and schedules.
• Assist with student enrolments, registration paperwork, and payments.
• Manage phone calls, emails, and bookings promptly and professionally.
• Assist with centre operations such as filing, data entry, and general admin tasks.
• Keep reception and common areas tidy, welcoming, and organized.

Skills

Customer service

Friendly demeanor

Communication

Job description

At LCentral, we believe that learning should happen in a positive and cheerful space — and that includes our workplace too. We are looking for friendly, motivated individuals to be the welcoming face of our centre and support our daily operations.

(Perfect opportunity for students or anyone looking to build valuable customer service experience!)

What You’ll Do

• Be the first point of contact for parents, students, and visitors — offering friendly assistance and clear information about our programmes and schedules.
  
• Support student enrolments, registration paperwork, and payments.
  
• Manage phone calls, emails, and bookings promptly and professionally.
  
• Assist with centre operations such as filing, data entry, and general admin tasks.
  
• Keep our reception and common areas tidy, welcoming, and organised.
  

Why You’ll Love Working Here

• Positive work culture We believe in teamwork, kindness, and good vibes at work.
  
• Air-conditioned comfort Stay cool indoors (though you might want a jacket sometimes!).
  
• Hands-on learning Pick up practical skills in customer service, operations, and people management.
  
• Fair pay, no gimmicks We value your time and commitment and compensate fairly.
  

Work Hours & Pay

• Weekdays (Monday – Friday): 1:00 PM – 9:00 PM
• Weekends (Saturday & Sunday): 8:45AM – 6:30 PM

Commitment Requirement:

• Able to commit for a minimum of 1 year
• Weekend availability (both Saturday & Sunday) is preferred