Full-time Customer Service Officer

LCENTRAL (AMK) PTE. LTD.; Singapore; On-site; SGD 27,000 - 32,000; Full time

Job summary

LCENTRAL (AMK) PTE. LTD. is looking for friendly, motivated individuals to be the welcoming face of our learning centre and support daily operations.

You will greet parents and students, assist with enrolments and payments, manage calls and emails, and help keep reception tidy and organised. Weekend availability is preferred, and a minimum one-year commitment is requested.

Qualifications

• Friendly, motivated individuals seeking customer service experience.
• Comfortable multi-tasking in a front-desk environment.

Responsibilities

• Be the first point of contact for parents, students, and visitors with friendly assistance and clear programme information.
• Support student enrolments, registration paperwork, and payments.
• Manage phone calls, emails, and bookings promptly and professionally.
• Assist with centre operations such as filing, data entry, and general admin tasks.
• Keep our reception and common areas tidy, welcoming, and organised.

Job description

At LCentral , we believe that learning should happen in a positive and cheerful space - and that includes our workplace too. We are looking for friendly, motivated individuals to be the welcoming face of our centre and support our daily operations. (Perfect opportunity for students or anyone looking to build valuable customer service experience!)

What You'll Do

• Be the first point of contact for parents, students, and visitors - offering friendly assistance and clear information about our programmes and schedules.
• Support student enrolments, registration paperwork, and payments.
• Manage phone calls, emails, and bookings promptly and professionally.
• Assist with centre operations such as filing, data entry, and general admin tasks.
• Keep our reception and common areas tidy, welcoming, and organised.

Why You'll Love Working Here

• Positive work culture We believe in teamwork, kindness, and good vibes at work.
• Air-conditioned comfort Stay cool indoors (though you might want a jacket sometimes!).
• Hands-on learning Pick up practical skills in customer service, operations, and people management.
• Fair pay, no gimmicks We value your time and commitment and compensate fairly.

Work Hours & Pay

Weekdays (Monday - Friday): 1:00 PM - 9:00 PM

Weekends (Saturday & Sunday): 8:45 AM - 6:30 PM

Commitment Requirement

Able to commit for a minimum of 1 year

Weekend availability (both Saturday & Sunday) is preferred