Customer Service Officer (Billing/Warranty/Admin support)

GMP Technologies; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

GMP Technologies in Singapore is seeking a Customer Service Officer to support warranty, billing and admin tasks for the local team. You will handle data-related duties, update warranty tagging and maintain product loan systems, with regular data cleanup in Excel and reports prepared for management meetings.

The role requires familiarity with Excel and PowerPoint, plus at least 1 year of admin experience, and offers opportunities to contribute across billing, warranty and service operations.

Qualifications

• 1 year of admin experience
• Experience with Excel and data sets
• Familiar with PowerPoint

Responsibilities

• Provide operations support to the Singapore Customer Service team for warranty, billing, and payment matters.
• Update warranty tagging for customers.
• Maintain and update product loan systems.
• Data cleanup in MS Excel.
• Collate reports and prepare PowerPoint slides for management meetings.
• Other tasks as assigned

Skills

Data handling

Pivot tables

MS Excel

Tools

Microsoft Excel

PowerPoint

Job description

About the job Customer Service Officer (Billing/Warranty/Admin support)

Job Responsibilities

• Provide operations support to the Singapore Customer Service team for warranty, billing, and payment matters.
• Update warranty tagging for customers
• Maintaining and updating product loan systems
• Data clean-up in MS Excel
• Collating reports and generate Power Point for management meeting purposes
• Any other tasks assigned

Requirements

• 1 year of working experience in admin functions
• Experience in utilizing Microsoft Excel and familiar with handling data sets and Pivot Tables
• Familiar with Power point

We regret that only shortlisted candidates will be notified.