Customer Service Officer - 5 days / Ang Mo Kio / 5 days [2683]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A human resources advisory firm in Singapore is seeking a candidate to provide excellent customer support and manage customer orders efficiently. You will be responsible for responding to inquiries, preparing quotations, and coordinating with various departments to ensure smooth operations. Candidates must have at least 3 years of relevant experience and the ability to handle multiple projects with short deadlines. This position offers a salary range of $2,500 to $4,000, depending on experience.

Qualifications

• At least 3 years of relevant working experience.
• Able to work after office hours when required.
• Experience in managing multiple projects/engagements with short deadlines is an advantage.

Responsibilities

• Provide good customer support to our corporate customers.
• Respond promptly to customers’ inquiries.
• Prepare and submit quotations to customers.

Skills

Customer support

Time management

Communication

Education

Degree or Diploma

Job description

WhatsApp: [phone] (Kyler)
Email: [e-mail]

• Working days: Monday - Friday 830am to 530pm
• Working Location : Ang Mo Kio
• Salary: $2,500 - $4,000 (depend on exp)

Job Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Job Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position
• Able to work after office hours when required
• Experience in managing multiple projects/engagements with short deadlines is an advantage

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683