Customer Service Officer

Beijing 101; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Beijing 101 is hiring a Customer Service Officer/Receptionist in Singapore. The role involves handling calls and WhatsApp enquiries, managing bookings, registering customers, processing payments, and supporting daily outlet operations. The ideal candidate is friendly, has strong communication, and enjoys working as part of a team.

You should be comfortable using Excel and WhatsApp, and eager to learn in a fast-paced environment. No prior experience required but a positive attitude is welcome.

Qualifications

• Friendly and customer-focused.
• Strong communication skills.
• Proficient with Excel and WhatsApp.
• Able to work well in a team.

Responsibilities

• Reply calls & WhatsApp enquiries.
• Manage bookings & appointments.
• Customer registration & payments.
• Support daily outlet operations.

Skills

Customer Service

Receptionist

Excel

WhatsApp

Communication

Team player

Job description

What you’ll do:

• Reply calls & WhatsApp enquiries
• Manage bookings & appointments
• Customer registration & payments
• Support daily outlet operations

Job Requirements

• Friendly & customer-focused
• Good with communication
• Comfortable using Excel & WhatsApp
• A positive team player

Additional Notes

No experience?
Passion + willingness to learn is welcome too

Skills

Customer Service OfficerReceptionist