Customer Service Executive (Supply Chain)

Omni-Plus System Limited; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

Omni-Plus System Limited is seeking a procurement and logistics professional to plan and coordinate all materials purchasing, shipments and related documents. You will manage POs, liaise with suppliers, and ensure on-time deliveries while maintaining SAP data accuracy.

Key duties include LC processing, customs documents, and collaboration with customers and sales teams to optimize order fulfilment in a fast-paced environment.

Qualifications

• Experience in procurement and logistics coordination.
• Familiarity with SAP ERP systems.
• Handling LC, shipping documents and audits.
• Coordination with suppliers and sales teams.

Responsibilities

• Manage planning and forecasting activities.
• Plan, manage, and coordinate procurement with suppliers and sales team.
• Process and manage Purchase Orders, follow shipments and inventories.
• Serve as point of contact for customers in orders and deliveries.
• Process and manage customer orders with timely deliveries and shipments.
• Arrange logistics for imports/exports and liaise with transporters/warehouses.
• Review and prepare shipping documents.
• Handle goods receipt, packing lists, invoices and contracts with forwarders.
• Liaise with customers on deliveries and special order requirements.
• Maintain SAP data accuracy and audit-ready filing.
• L/C checking and amendments, LC issuance to suppliers, negotiation with bankers.
• Any other tasks assigned from time to time.

Skills

Multitasking

Decision making

Attention to detail

Communication skills

Tools

SAP

Job description

Job responsibilities

• Manage planning and forecasting activities
• Plan, manage, and coordinate all activities related to the procurement of necessary materials/stock with suppliers and sales team
• Process and manage Purchase Orders to manufacturers/suppliers, follow-up on shipments schedules, production schedules, shipments clearance and inventories control
• Serve as point of contact for customers in all purchase orders and deliveries/shipments concerns
• Process and manage customers' orders with timely deliveries and shipments arrangement in the most optimum manner
• Perform logistics arrangements for deliveries (import/export/local) and work with transporters/forwarders/warehouses to resolve shipment/delivery issues
• Review and prepare all shipping documents
• Perform Goods Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, and other documentations and liaise with forwarders on custom documents
• Liaise with customers on deliveries/shipments dates and any special requirements pertaining to customers' orders fulfilment
• Maintain high accuracy of SAP system information and ensure all procedures are followed correctly with accurate and proper filing to fulfill audit requirements
• Handle L/C checking and amendments to customers and LC issuance to suppliers, L/C negotiation with bankers including LC confirmation
• Any other tasks assigned from time to time

Core Competencies

• Ability to successfully manage multiple priorities and handle challenging work demands and tight schedules
• Ability to make timely decisions in a high-pressure environment
• Meticulous and keen eye for details with pro-activeness and good follow-up skills
• Good verbal and written communication skills and detail-oriented