Customer Service Executive (Freight/ Logistics Industry)

Recruit Now Singapore Pte Ltd; Singapore; Vor Ort; SGD 41.000 - 49.000; Vollzeit

Benefits dieser Stelle

AWS

VB

Zusammenfassung

Recruit Now Singapore Pte Ltd is seeking a Customer Service Executive for the Freight/Logistics industry, based at Alps Ave. The role handles airfreight enquiries, bookings, and documentation to ensure smooth shipments. It requires a Diploma or equivalent and hands-on experience in airfreight or logistics.

The position offers a 5-day work week (Mon-Fri, 9am-6pm) and a salary up to 4,000 SGD plus VB and AWS. Join a dynamic freight forwarding team and contribute to exceptional customer service.

Qualifikationen

• Diploma or equivalent qualification.
• Experience in airfreight, freight forwarding, or logistics.

Aufgaben

• Manage customers’ airfreight enquiries and process bookings accurately to ensure smooth shipment flow.
• Coordinate effectively with airlines, overseas agents, and internal operations teams to facilitate timely cargo movement.
• Prepare and verify shipping documentation to comply with regulatory requirements and company standards.
• Track shipments proactively and provide customers with timely, accurate status updates.
• Resolve customer issues promptly by investigating concerns and delivering clear, effective solutions.
• Maintain accurate operational records and support daily logistics activities to enhance service quality.

Kenntnisse

Airfreight experience

Logistics coordination

Ausbildung

Diploma or equivalent qualification

Jobbeschreibung

Customer Service Executive (Freight/ Logistics Industry)

• Salary Range: Up till $4,000 + VB + AWS
• Company Industry: Freight Forwarding Industry
• Working location: Alps Ave
• Working hours: 5 days work week (Monday- Friday,9am- 6pm)

Responsibilities

• Manage customers’ airfreight enquiries and process bookings accurately to ensure smooth shipment flow
• Coordinate effectively with airlines, overseas agents, and internal operations teams to facilitate timely cargo movement
• Prepare and verify shipping documentation to comply with regulatory requirements and company standards
• Track shipments proactively and provide customers with timely, accurate status updates
• Resolve customer issues promptly by investigating concerns and delivering clear, effective solutions
• Maintain accurate operational records and support daily logistics activities to enhance service quality

Requirements

• Diploma or equivalent qualification
• Experience in airfreight, freight forwarding, or logistics