Customer Service Executive (Emails)

REVUP PROSERVICES PTE. LTD.; Singapore; Presencial; SGD 28.000 - 34.000; Jornada completa

Descripción de la vacante

Revup Proservices Pte Ltd is seeking a customer service professional for a 1-year contract in Singapore. The role involves handling inquiries via email, phone, and in-person interactions, with a focus on timely, professional responses and customer satisfaction.

The ideal candidate has proven experience in customer service and strong written communication. Experience with customer service software is advantageous. The position is based in Central Singapore with a roster including weekends.

Formación

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Responsabilidades

• Respond promptly and professionally to customer enquiries via emails, hotline and in-person.
• Assist in resolving customer complaints and issues to ensure satisfaction.

Conocimientos

Customer service

Email support

Written communication

Problem solving

CRM software

Herramientas

Customer service software

Descripción del empleo

Details

1 Year Contract
Up to $2,800
9am-6pm (Rostered 4 weekdays and 1 weekend)
Central

Duties

• Respond promptly and professionally to customer's enquiries via emails, hotline and in-person
• Assist in resolving customer complaints and issues to ensure satisfaction.

Requirements

• Proven experience in a customer service role, preferably in email support.
• Excellent written communication skills with a focus on clarity and professionalism.
• Strong problem-solving skills and ability to handle difficult situations.
• Familiarity with customer service software and tools is an advantage.

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366