Customer Service Executive #77559

ANRADUS PTE. LTD.; Singapore; On-site; SGD 28,435 - 34,060; Full time

Job summary

ANRADUS PTE. LTD. in Singapore is seeking a Customer Service Executive to support the Customer Service Department. You will manage bookings for air and sea shipments and coordinate effectively with customers.

The ideal candidate will have at least an 'O' Level education and should demonstrate independence and motivation in their daily tasks. This permanent role offers a salary package up to $2,800 plus AWS and a variable bonus.

Qualifications

• Minimum 'O' Level or equivalent is required.
• Experience or knowledge in air and sea logistics is an advantage.
• Able to work independently and show motivation in daily tasks.

Responsibilities

• Support the Customer Service Department and report to the Team Manager.
• Manage bookings for both air and sea shipments.
• Communicate clearly and effectively with customers, providing updates.

Skills

Independent work

Communication

Motivation

Education

Minimum 'O' Level or equivalent

Job description

Job Details

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service Executive
• Working Location: Changi Airfreight Centre (Transportation Provided)
• Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
• Salary Package: Basic salary up to $2,800 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Support the Customer Service Department and report to the Team Manager
• Manage bookings for both air and sea shipments
• Coordinate with air and sea carriers to arrange shipments
• Communicate clearly and effectively with customers, providing updates and handling enquiries
• Handle documentation for sea shipments, including preparing bookings and bills of lading
• Ensure accuracy in all records and paperwork

Qualifications

• Minimum 'O' Level or equivalent
• Experience or knowledge in air and sea logistics is an advantage
• Able to work independently and show motivation in daily tasks
• Willing to learn and take on new responsibilities as needed