Customer Service Executive #71457

ANRADUS PTE. LTD.; Singapore; On-site; SGD 28,435 - 34,060; Full time

Job summary

ANRADUS PTE. LTD. is seeking a Customer Service Executive based in Jurong East, Singapore. The role involves managing customer accounts, resolving issues, and delivering outstanding service while coordinating seamlessly with vendors.

The ideal candidate has at least 1 year of relevant experience, strong communication skills, and the capability to work in both team and independent settings. Logistics experience is a plus. The position offers a competitive salary package and is a permanent role.

Qualifications

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics background is advantageous.

Responsibilities

• Manage and coordinate customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments.
• Utilize excellent multitasking skills.

Skills

Good communication skills

Teamwork

Multitasking skills

Job description

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

Qualifications

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous.