Customer Service Executive [5 DAYS / YIO CHU KANG] (KCKC)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 31,000 - 35,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring for an administrative logistics coordinator in Singapore.

The role involves processing sales and purchase orders in Microsoft Dynamics, issuing invoices, liaising with suppliers, and ensuring timely deliveries while maintaining accurate records. You will work closely with warehouse, logistics and finance teams, support cost-saving initiatives, and deliver excellent customer service by resolving enquiries and issues promptly.

Qualifications

• Minimum Diploma or equivalent qualification.
• Experience in customer service or logistics coordination is advantageous.
• Familiarity with order fulfillment and administrative duties.

Responsibilities

• Process and generate Sales Orders (SO) and Purchase Orders (PO) using Microsoft Dynamics.
• Prepare and issue invoices, ensuring all billing records are complete and accurate.
• Liaise with suppliers to facilitate timely order processing, fulfillment, and delivery.
• Coordinate and monitor customer deliveries to ensure on-time completion.
• Verify and attach all required supporting documents prior to dispatch.
• Schedule and coordinate deliveries with drivers and warehouse personnel.
• Manage and record stock-in and stock-out transactions accurately within the system.
• Collaborate with the warehouse, logistics and finance teams for smooth operations.
• Maintain organized filing of customer orders and delivery records.
• Identify opportunities to improve operational efficiency and support cost-saving initiatives.
• Deliver excellent customer service by addressing enquiries and resolving issues promptly.
• Perform additional administrative and operational duties as assigned by management.

Skills

Customer service

Logistics coordination

Order fulfillment

Administrative support

Education

Diploma or equivalent qualification

Tools

Microsoft Dynamics

Job description

Salary: $2,800 - $3,100

Working days & hours: Monday - Friday, 8am - 5pm or 9am - 6pm

Location: Nearest MRT: Yio Chu Kang

Key Responsibilities

• Process and generate Sales Orders (SO) and Purchase Orders (PO) accurately using Microsoft Dynamics.
• Prepare and issue invoices, ensuring all billing records are complete and accurate.
• Liaise with suppliers to facilitate timely order processing, fulfillment, and delivery.
• Coordinate and monitor customer deliveries to ensure on-time completion.
• Verify and attach all required supporting documents prior to dispatch.
• Schedule and coordinate deliveries with drivers and warehouse personnel.
• Manage and record stock-in and stock-out transactions accurately within the system.
• Collaborate closely with the warehouse, logistics, and finance teams to ensure smooth day-to-day operations.
• Maintain organized filing systems and accurate documentation of customer orders and delivery records.
• Identify opportunities to improve operational efficiency and support cost-saving initiatives.
• Deliver excellent customer service by addressing enquiries and resolving issues in a timely manner.
• Perform additional administrative and operational duties as assigned by management.

Requirements

• Minimum Diploma or equivalent qualification.
• Prior experience in customer service, logistics coordination, order fulfillment, or administrative support will be an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279