CUSTOMER SERVICE EXECUTIVE

VEENOVA GLOBAL CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 33,000 - 50,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

VEENOVA GLOBAL CONSULTANCY PTE. LTD. is seeking a Shipping Coordinator to handle customer enquiries and provide professional support for shipping and freight forwarding services.

You will coordinate import and export shipments with shipping lines, freight agents, transporters, and overseas partners. You will prepare and process shipping documents, monitor shipment schedules, provide timely updates to customers, coordinate with internal operations teams to ensure smooth cargo movement, handle

Qualifications

Responsibilities

• Handle customer enquiries and provide professional support for shipping and freight forwarding services.
• Coordinate import and export shipments with shipping lines, freight agents, transporters, and overseas partners.
• Prepare and process shipping documents, including shipping instructions, Bills of Lading, invoices, and related documentation.
• Monitor shipment schedules and provide timely updates to customers.
• Coordinate with internal operations teams to ensure smooth cargo movement and delivery.
• Handle customer feedback and resolve service-related issues efficiently.
• Maintain accurate shipment records and customer information.

Job description

• Handle customer enquiries and provide professional support for shipping and freight forwarding services.
• Coordinate import and export shipments with shipping lines, freight agents, transporters, and overseas partners.
• Prepare and process shipping documents, including shipping instructions, Bills of Lading, invoices, and related documentation.
• Monitor shipment schedules and provide timely updates to customers.
• Coordinate with internal operations teams to ensure smooth cargo movement and delivery.
• Handle customer feedback and resolve service-related issues efficiently.
• Maintain accurate shipment records and customer information.