Customer Service Executive

GMP Technologies; Singapore; On-site; SGD 36,000 - 43,000; Full time

Job summary

GMP Technologies in Singapore is seeking a Customer Service Executive to handle first-level enquiries from tenants and visitors via calls, emails, and walk-ins. You provide prompt, accurate, and courteous service to meet needs and support daily building activities.

Located at Raffles Place, the role requires 1 year of experience and offers a monthly salary up to SGD 3,500. Alternate Saturday work with weekday hours, contributing to events, registrations, and parking coordination.

Qualifications

• Minimum 1 year of working experience.

Responsibilities

• Handle first-level enquiries from tenants and visitors via calls, emails, and walk-ins.
• Provide prompt, accurate, and courteous customer service to meet tenant and visitor needs.
• Record, track, and elevate feedback, issues, and urgent cases appropriately.
• Support tenant events, visitor registration, and daily building activities.
• Manage parking applications and coordinate tenant information with relevant parties.

Skills

Customer service

Job description

About the job Customer Service Executive

Job Description:

• Handle first-level enquiries from tenants and visitors via calls, emails, and walk-ins.
• Provide prompt, accurate, and courteous customer service to meet tenant and visitor needs.
• Record, track, and elevate feedback, issues, and urgent cases appropriately.
• Support tenant events, visitor registration, and daily building activities.
• Manage parking applications and coordinate tenant information with relevant parties.

Requirement:

• With 1 year working experience

Additional Information:

• Located in Raffles Place
• Alternate Saturday: 9am to 12pm, Monday - Friday 9am - 6pm or 8am - 5pm
• Up to $3500