Customer Service Consultant

SAYLES RETAIL PTE. LTD.; Singapore; On-site; SGD 27,000 - 33,000; Full time

Job summary

SAYLES RETAIL PTE. LTD. at Centrepoint, Singapore (near Somerset MRT) is hiring a receptionist for a 5-day week, 11am–8pm. You will greet customers, handle bookings, answer calls and messages, assist with check-in/check-out, handle payments, and maintain records in a busy front-desk environment.

Prior spa/beauty industry exposure is a bonus; weekend work is required as rostered. A friendly demeanor and solid computer basics are essential for daily operations.

Qualifications

• Friendly with good communication skills.
• Good customer service attitude.
• Basic computer knowledge.
• Able to work weekends and public holidays (roster).
• Spa or beauty industry experience is an advantage.

Responsibilities

• Welcome and greet customers
• Handle appointment bookings and enquiries
• Answer phone calls and WhatsApp messages
• Assist customers with check-in and check-out
• Handle payments and cashier duties
• Maintain customer records
• Perform basic administrative duties
• Ensure the reception area is clean and tidy

Job description

Location: Centrepoint, near Somerset MRT
Working Hours: 11am – 8pm
5-day work week (off days based on roster)

Job Responsibilities:

• Welcome and greet customers

• Handle appointment bookings and enquiries

• Answer phone calls and WhatsApp messages

• Assist customers with check-in and check-out

• Handle payments and cashier duties

• Maintain customer records

• Perform basic administrative duties

• Ensure the reception area is clean and tidy

Requirements:

• Friendly with good communication skills

• Good customer service attitude

• Basic computer knowledge

• Able to work weekends and public holidays based on roster

• Spa or beauty industry experience is an advantage