CUSTOMER SERVICE EXECUTIVE

HR MILLENNIUM CONSULTANCY PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

HR MILLENNIUM CONSULTANCY PTE LTD is seeking a capable professional to engage with clients, build strong relationships, and support daily operations for business clients. The role emphasizes accurate service delivery, responsiveness, and maintaining high standards of professionalism.

The candidate should possess at least a bachelor degree or diploma, with experience in corporate secretarial or customer service within the corporate services industry.

Qualifications

• Corporate secretarial or customer service experience in the corporate service industry.
• Proactive, self-motivated and able to work independently.
• Organized with strong time management and multi-tasking.
• Excellent interpersonal and communication skills.

Responsibilities

• Respond promptly to client inquiries with professional solutions.
• Build positive, long-term client relationships.
• Oversee and streamline daily office operations.
• Deliver exceptional customer service and orientation to business clients.
• Drive business processes with precision and efficiency.
• Take ownership of ad-hoc duties and support team goals.

Skills

Client Engagement

Relationship Building

Time Management

Multitasking

Communication Skills

Teamwork

Education

Bachelor Degree

Diploma

Tools

BizFile

XBRL

Microsoft Office

Chinese word processing

Job description

Key Responsibilities:

• Engage with clients: Respond promptly to client inquiries, providing professional and effective solutions to meet their needs
• Build Strong Relationships: Cultivate and maintain positive, long-term relationships with clients to ensure satisfaction and loyalty
• Support Business Operations: Oversee and streamline daily office operations to support business objectives
• Customer Support Excellence: Deliver exceptional customer service and provide orientation to business clients, ensuring they feel valued and supported
• Drive Business Process: Manage and execute transaction with precision and efficiency
• Collaborative Problem Solving: Take ownership of ad-hoc duties and assist the team to achieve overall success in meeting client needs

Requirements:

• At least 1 year of corporate secretarial or customer service experience in the corporate service industry
• Bachelor Degree or Diploma
• Knowledge of Bizfile, XBRL, Microsoft Office and Chinese word processing
• Proactive, self-motivated and able to work independently
• Organized with strong time management and multi-tasking
• A team player with excellent interpersonal and communication skills
• Committed to delivering high-quality work and upholding the company's reputation