Customer Service Executive

UNITED CAPITAL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 33,000 - 54,000; Full time

Job summary

UNITED CAPITAL HOLDINGS PTE. LTD. at Changi AirFreight Centre seeks a Freight Coordinator to manage export/import shipments by coordinating with customers and carriers to secure competitive rates.

The role requires a Diploma in Business/Logistics, at least 2 years in air/sea freight, strong MS Office skills, and excellent communication. You will prepare shipping and customs documents and ensure timely delivery in a fast-paced environment.

Qualifications

• Diploma in Business, logistics or equivalent.
• At least 2 years of relevant working experience in air/sea freight industry.
• Proficient in Microsoft Office Applications.
• Good verbal, written and interpersonal skills.
• Good time management skills and ability to work under pressure.
• Able to work independently with good problem solving skills.
• Mature and able to work in a collaborative, result-oriented environment.
• Team player and self-motivated.
• Customer-focused with a willingness to provide exceptional service.

Responsibilities

• Coordinate with Customers on the fulfillment of their Export/Import shipments.
• Work closely with Air and Ocean Carriers on securing the best rates for our Customers.
• Issue Shipping and Customs Documentation timely.

Skills

Communication skills

Time management

Problem solving

Team player

Education

Diploma in Business/Logistics or equivalent

Tools

Microsoft Office

Job description

1) Coordinate with Customers on the fulfillment of their Export/Import shipments.

2) Work Closely with Air and Ocean Carriers on securing the best rates for our Customers.

3) Issue Shipping and Customs Documentation Timely

*Working Location: Changi AirFreight Centre*

Requirements :

1. Possess a Diploma in Business, logistics or equivalent

2. At least 2 years of relevant working experience in air/sea freight industry

3. Proficient in Microsoft Office Application

4. Good verbal, written and interpersonal skills

5. Good time management skills, prioritize tasks and able to work under tight schedule and pressure

6. Able to work independently with good problem solving skill

7. Mature personality and able to work in result oriented and collaborative environment

8. A team player and self-motivated individual

9. Customer-focused attitude with a willingness to provide exceptional service