Customer Service Executive

Alternative Selection Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Alternative Selection Pte Ltd is seeking a Customer Service Executive to assist the production unit with day-to-day customer orders and provide related administrative support to ensure smooth sales order fulfilment. The role involves coordinating the full order process, preparing delivery orders and invoices, tracking delivery timelines, and handling customer inquiries.

The candidate should have a Diploma and at least basic computer skills, with preferably 2 years in food manufacturing or

Qualifications

• Minimum Diploma qualification.
• Preferably 2 years of relevant work experience in the food manufacturing/service industry.
• Basic computer proficiency.
• Ability to handle work independently and be self-motivated.

Responsibilities

• Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers.
• Prepare delivery orders and invoices.
• Track and ensure timeliness of order fulfilment.
• Attend to customer sales enquiries, feedbacks and complaints.
• Perform administration tasks including, but not limited to, data entry, updating and filing of relevant documents.
• Execute other ad-hoc duties as assigned.

Skills

Basic computer proficiency

Independent worker

Education

Diploma

Job description

The Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders.

Key Responsibilities

• Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers
• Prepare delivery orders and invoices
• Track and ensure timeliness of order fulfilment
• Attend to customer sales enquiries, feedbacks and complaints
• Perform administration tasks including, but not limited to, data entry, updating and filing of relevant documents
• Execute other ad-hoc duties as assigned

Requirements

• Minimum Diploma qualification
• Preferably 2 years of relevant work experience in the food manufacturing/service industry
• Basic computer proficiency
• Ability to handle work independently and be self-motivated

Workplace at Chin Bee, West side

5.5 days work week