Customer Service Executive.

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 39,000 - 46,000; Full time

Benefits offered by this job

AWS

VB

Job summary

RECRUIT LYNC PTE. LTD. in Singapore is seeking a Customer Service professional to manage inquiries, resolve complaints, and coordinate orders. This role involves phone, email, and ticketing system support, plus proactive customer engagement.

The ideal candidate holds a Diploma in any discipline, can operate SAP/S4 Hana SD, and is willing to travel occasionally. Salary starts at SGD 3,800 monthly with AWS and VB benefits.

Qualifications

• Diploma in any discipline is required.
• Experience using SAP/S4 Hana SD is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Respond to inquiries and resolve complaints via phone, email, and ticketing systems.
• Process purchase orders and coordinate stock allocation for timely delivery.
• Build and maintain strong customer relationships through ongoing communication and feedback.
• Prepare monthly service reports and help implement service policies and improvements.
• Collaborate with internal teams to resolve issues and drive projects.

Skills

Customer support

Communication

Relationship building

Problem solving

Education

Diploma in any discipline

Tools

SAP/S4 Hana SD

Job description

Info can be shared ATM: -

• Basic UP $3800 (With Relevant Exp) + AWS + VB
• 5 Days office hours (8:30am to 5:30pm)
• Tampines

Your Responsibilities: -

• Manage customer service operations by responding to inquiries, resolving complaints and claims, and providing timely support through phone, email, and ticketing systems.
• Manage customer orders by processing purchase orders, coordinating stock allocation, and arranging timely delivery to meet customer requirements.
• Build and maintain strong customer relationships through regular communication, meetings, feedback monitoring, and proactive engagement, including recommending relevant products.
• Monitor and improve customer service performance by preparing monthly reports, identifying areas for improvement, and supporting the implementation of service policies and procedures.
• Collaborate with internal teams to ensure timely resolution of customer issues and support continuous improvement initiatives and other assigned projects.

You will need: -

• Diploma in any discipline
• Competency in using SAP/S4 Hana SD module
• Willing to travel overseas 1-2 times a year

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