Customer Service Coordinator (Construction)

Recruit Expert Pte. Ltd.; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Recruit Expert Pte. Ltd. in Singapore is seeking a client-focused Customer Support Coordinator to manage service activities and scheduling.

You will work with the operations team to deploy manpower and assign daily tasks, ensuring requests are logged and followed through. The ideal candidate has at least 2 years of customer support experience in construction, strong communication skills, and the ability to work independently or in a team environment.

Qualifications

• 2+ years of customer support experience in the construction industry.
• Strong communication and interpersonal abilities.
• Self-motivated, responsible and able to work independently or with others.

Responsibilities

• Coordinate with clients on service activities, work plans and scheduling requirements.
• Work closely with operations team to arrange manpower deployment and daily job assignments.
• Receive, log and process all customer service requests, ensuring proper follow-through.
• Issue job instructions to ground teams and maintain accurate updates of work orders and schedules.
• Monitor equipment usage and records, prepare summary reports, and support general administrative tasks.

Skills

Customer support

Communication skills

Interpersonal skills

Education

GCE O Level

Job description

• Coordinate with clients on service activities, work plans, and scheduling requirements.
• Work closely with operations team to arrange manpower deployment and daily job assignments.
• Receive, log, and process all customer service requests, ensuring proper follow-through.
• Issue job instructions to ground teams and maintain accurate updates of work orders and schedules.
• Monitor equipment usage and records, prepare summary reports, and support general administrative tasks.

Requirements:

• GCE ‘O’ Level or equivalent.
• At least 2 years of customer support experience in the construction industry.
• Strong communication and interpersonal abilities with a customer-focused mindset.
• Self-motivated, responsible, and able to work both independently and collaboratively.

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website atwww.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740