Customer Service Coordinator (Beauty)

DIVA QUEEN PTE. LTD.; Singapore; Presencial; SGD 24.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary based on experience

Staff benefits including beauty ser­v­

Opportunities for learning

Descripción de la vacante

DIVA QUEEN PTE. LTD. in Singapore is seeking a friendly receptionist to handle daily bookings, inquiries, and payments while ensuring smooth daily operations.

The role requires a strong customer service mindset, 1 year of related experience, and the ability to work independently when needed. Attractive staff benefits and a supportive team environment are offered.

Formación

• Minimum 1 year of experience in reception/customer service.
• Proactive, detail-oriented, and eager to learn.
• Able to work independently when needed.

Responsabilidades

• Handle daily appointment bookings, rescheduling, cancellations and customer enquiries in a timely & professional manner.
• Follow-up on customers inquiries/appointments and coordinate with relevant teams to minimize waiting time and avoid clashes.
• Manage payment transactions and maintain accurate records.
• Support smooth day-to-day operations and admin tasks.
• Ensure reception area is clean and tidy.

Conocimientos

Customer service

Reception duties

Communication

Teamwork

Descripción del empleo

Handle daily appointment bookings, rescheduling, cancellations and customer enquiries in a timely & professional manner (Walk-ins, WhatsApp, Social platforms)

Follow-up on customers inquiries/appointments and coordinate with relevant teams to minimize waiting time, avoid clashes and ensure smooth daily operations

Manage payment transactions and maintain accurate records

Support smooth day to day operations and admin task

Ensure reception area are clean and tidy

What we’re looking for:

Strong interest in customer service

Preferably with 1 year of experience in reception/customer service/beauty line

Proactive, detail-oriented, and eager to learn

Able to commit to your role and work independently when needed

What we’re offering:

Competitive salary based on experience

Attractive staff benefits including beauty services

Supportive team environment and opportunities for learning

5 days/week 11am-8.30pm