Customer Service

LYNN AESTHETIC PTE. LTD.; Singapore; On-site; SGD 29,000 - 47,000; Full time

Benefits offered by this job

Commission

Allowance

Job summary

LYNN AESTHETIC PTE. LTD. is seeking a dynamic front-desk professional in Singapore to drive bookings through cold calls, deliver exceptional customer service, and support reception duties. You will manage invoicing and day-end settlements, ensuring accurate financial records in a fast-paced beauty and wellness setting.

The role requires a friendly, proactive attitude and strong communication to engage clients and build rapport, contributing to a positive, sociable clinic atmosphere.

Qualifications

• Experience in face-to-face customer service or sales is a plus.
• Familiarity with invoicing and basic accounting processes is desirable.

Responsibilities

• Initiate cold calls to secure service bookings and increase client engagement.
• Deliver attentive customer service to address client inquiries and enhance satisfaction.
• Manage reception duties including greeting clients and coordinating appointments.
• Conduct reminder calls to confirm upcoming appointments and reduce no-shows.
• Prepare and process accurate invoices for services rendered.
• Perform day-end sales settlement to reconcile transactions and maintain financial accuracy.
• Adapt to a challenging work environment with a positive and outgoing attitude.
• Communicate effectively and build rapport with clients to foster a sociable atmosphere.
• Demonstrate enthusiasm for working in the Beauty and Aesthetic industry.

Skills

Cold calling

Customer service

Reception duties

Invoicing

Sales settlements

Communication

Interpersonal skills

Beauty industry knowledge

Job description

Company Overview

The client is a professional beauty and wellness company offering Facial, Slimming, and Therapeutic massage services.

Job Summary

You will engage customers through cold calling to secure bookings, provide excellent customer service and reception support, manage invoicing and sales settlements, and contribute positively in a dynamic beauty and wellness environment.

Responsibilities

• Initiate cold calls to potential customers to secure service bookings and increase client engagement
• Deliver attentive customer service to address client inquiries and enhance satisfaction
• Manage reception duties including greeting clients and coordinating appointments efficiently
• Conduct reminder calls to clients to confirm upcoming appointments and reduce no-shows
• Prepare and process accurate invoices for services rendered
• Perform day-end sales settlement to reconcile transactions and maintain financial accuracy
• Adapt to a challenging work environment with a positive and outgoing attitude
• Communicate effectively and build rapport with clients to foster a sociable atmosphere
• Demonstrate enthusiasm for working in the Beauty and Aesthetic industry

Other Information

Benefits

• Competitive salary with commission and allowance

Working Hours

• Weekdays: 11am to 9pm
• Saturdays, Sundays, and Public Holidays: 10am to 6pm

Off Days

• Six weekdays and one Sunday off per month, with public holiday replacement off