Customer Service Coordinator

Staffhub Group; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Staffhub Group in Singapore is seeking a capable Customer Service Coordinator to handle customer telephone inquiries, prepare quotations, and provide administrative support to the service team. The role focuses on accurate data entry, timely responses, and smooth coordination with clients to keep schedules on track.

You should have at least two years of customer service experience (preferably in manufacturing), be computer literate with MS Office, and possess a detail-oriented, pleasant

Qualifications

• GCE N Level/ITE Certificate or equivalent is required.
• At least 2 years of customer service experience, preferably in manufacturing.
• Computer literacy with proficiency in MS Office applications.
• Must be able to communicate clearly, be well organized and meticulous.
• Pleasant personality and positive thinking.

Responsibilities

• Answer customer telephone inquiries and handle complaints professionally and respond where applicable.
• Prepare quotations and perform data entry tasks.
• Provide administrative and operations support for the service team.
• Follow up and coordinate with customers on work schedules.
• Ad-hoc tasks as assigned by Management.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Education

GCE N Level/ITE Certificate

Tools

MS Office

Job description

About the job Customer Service Coordinator

ALL JOBS LISTED ARE BASED IN SINGAPORE ONLY.

FOR SINGAPOREAN ONLY. Responsibilities:

ALL JOBS LISTED ARE BASED IN SINGAPORE ONLY. FOR SINGAPOREAN ONLY. Responsibilities:

Answer customer telephone service need and complaints professionally and respond where applicable.

Preparation of quotations, data entries

Provides administrative and operations support for the service team

Follow up and co-ordination with customers on work schedule

Ad-hoc basis job assign by the Management

Requirements:

Candidate must at least possess a GCE N Level/ITE Certificate in office skills or equivalent

Computer literate, proficiency in MS Office applications

At least 2 years of working experience in customer service preferable in manufacturing

Able to communicate, well organized, and meticulous

Pleasant personality and positive thinking