Customer service assistant / executive

YENISEI EXPRESS PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

YENISEI EXPRESS PTE. LTD. in Singapore is seeking a logistics coordinator to handle end-to-end shipping activities. You will prepare essential shipping documents, liaise with customers, and coordinate with carriers and overseas agents to ensure timely delivery.

Responsibilities include updating warehouse inventories, preparing release orders, and generating invoices. Proficiency with Excel/Google Sheets and SysFreight is a plus for accurate data handling.

Qualifications

• Experience in freight forwarding or shipping coordination (not explicitly stated in HTML, but inferred as job relevance).
• Familiarity with required documentation and data entry tools is advantageous.

Responsibilities

• Prepare shipping documents such as Bills of Lading, arrival notices, declare import and export permits.
• Liaise with customers for their shipment.
• Check rates and negotiate with carriers.
• Communicate with overseas agents for shipments.
• Prepare job instructions to haulier and Transport Dept.
• Update customer inventory in our warehouse.
• Send tally sheets to customers after shipment arrived and unstuffed in our warehouse.
• Prepare Warehouse release order for cargo release or pickup by Customer from our warehouse.
• Prepare invoice to bill customers.
• Any other duties assigned by management.

Skills

Excel

Google Sheets

Tools

SysFreight

Job description

Job description

• - Prepare shipping documents such as Bills of Lading, arrival notice, declare import and export permit
• - Liaise with Customer for their shipment
• - Check rates and negotiate with carriers
• - Communicate with overseas agents for shipments
• - Prepare job instructions to haulier and Transport Dept
• - Update customer inventory in our warehouse
• - Send tally sheets to customers after shipment arrived and unstuffed in our warehouse
• - Prepare Warehouse release order for cargo release or pick up by Customer from our warehouse
• - Prepare invoice to bill customers
• - Any others duties assigned by management
• - Knowledge of excel, google sheet would be advantage
• - Knowledge of sysfreight is added advantage.