Customer service assistant / executive

Yenisei Express Pte Ltd; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

Yenisei Express Pte Ltd in Singapore is hiring a logistics coordinator to handle shipping documentation, customer liaison, rate checks with carriers, and coordination with overseas agents. The role includes updating warehouse records, preparing release orders, and invoicing customers.

The ideal candidate will manage documentation accuracy, communicate on shipments promptly, and support hauliers and transport operations. Prior logistics exposure is beneficial.

Qualifications

• Knowledge of Excel and Google Sheets is an advantage.
• Knowledge of Sysfreight is an added advantage.

Responsibilities

• Prepare shipping documents such as Bills of Lading, arrival notice, declare import and export permit.
• Liaise with customers for their shipment and check rates with carriers.
• Negotiate with carriers to obtain favorable terms.
• Communicate with overseas agents for shipments and coordinate with hauliers.
• Update customer inventory in our warehouse and send tally sheets after shipment.
• Prepare warehouse release orders for cargo release or pickup by customers and generate invoices.

Skills

Excel

Google Sheets

Sysfreight

Tools

Sysfreight

Job description

Job description

• - Prepare shipping documents such as Bills of Lading, arrival notice, declare import and export permit
• - Liaise with Customer for their shipment
• - Check rates and negotiate with carriers
• - Communicate with overseas agents for shipments
• - Prepare job instructions to haulier and Transport Dept
• - Update customer inventory in our warehouse
• - Send tally sheets to customers after shipment arrived and unstuffed in our warehouse
• - Prepare Warehouse release order for cargo release or pick up by Customer from our warehouse
• - Prepare invoice to bill customers
• - Any others duties assigned by management
• - Knowledge of excel, google sheet would be advantage
• - Knowledge of sysfreight is added advantage.