Customer Service Assistant (Call Center, West)

ETHOZ PROTECT PTE. LTD.; Singapore; Sur place; SGD 22 000 - 29 000; Plein temps

Avantages offerts par ce poste

14 days annual leave

Résumé du poste

ETHOZ PROTECT PTE. LTD. is seeking a customer service-oriented individual in Singapore to handle inbound calls and provide essential administrative support.

The role requires willingness to work a 12-hour day shift and to take on additional duties as assigned by supervisors. Applicants should have at least 1 year of experience in a call center or customer service environment and possess the listed educational qualifications (O-level or NiTEC).

Qualifications

• Handle inbound calls and provide general administrative support.
• Willing to work on 12 hours day shift.
• Duties as assigned by supervisor.

Responsabilités

• Handle inbound customer inquiries via phone with professional and courteous service.
• Provide administrative support and data entry as required.
• Support daily call-center operations and assist in documenting interactions.

Connaissances

Customer service

Communication

Call center experience

Teamwork

Formation

O-level / NiTEC

Professional Certificate/NiTEC or equivalent

Description du poste

Job description

• Handling inbound calls regarding general enquiries.
• Computer literature and provide administrative support.
• Willing to work on 12 hours shift (Day)
• Any others duties as assigned.

Requirements:

• Secondary School/O Level, Professional Certificate/NiTEC or equivalent.
• At least 1 year experience in call center or customer service environment

Benefits & Others:

• 14 days of Annual Leave