Customer Service & Administrative Assistant | 3-Month Contract | Public Sector

BGC Group Pte Ltd; Singapore; On-site; SGD 28,000 - 40,000; Part time

Job summary

BGC Group Pte Ltd in Singapore is seeking an Administrative Assistant to support frontline and back-office services for a public sector organisation. You will greet the public at reception, answer enquiries, guide visitors through application steps, and verify documents for completeness and accuracy.

You will also provide administrative support by following up on outstanding cases, handling emails and phone enquiries, assigning follow-ups, preparing documents and assisting digitisation and

Qualifications

• Comfortable supporting public-facing service and administrative tasks.
• Able to commit to a 3-month contract (possible extension).

Responsibilities

• Welcome members of the public at reception and answer enquiries.
• Guide visitors through application procedures and check documents for accuracy.
• Provide administrative support: follow up on cases, handle emails/calls, assign follow-ups.
• Assist digitisation and archiving of records; support marriage-related processes as needed.

Skills

Public-facing service

Administrative support

Document checking

Communication skills

Job description

We are looking for an Administrative Assistant to support frontline and back-office services for a public sector organisation.

You will welcome members of the public, answer enquiries at the reception and counter, guide visitors through application procedures, and check documents for completeness and accuracy. You will also provide administrative support by following up on outstanding cases, handling emails and phone enquiries, assigning cases for follow-up, preparing documents and supporting the digitisation and archiving of records.

The role may involve assisting couples with marriage-related applications and appointments, coordinating with officers on complex cases, and helping prepare facilities and documents for solemnisation services. Professionalism, accuracy, discretion and clear communication are important.

Requirements:

• Comfortable supporting public-facing service and administrative tasks.
• Able to commit to a 3-month contract. (possible for extension for another 9 months)