Customer Service & Admin Specialist (5 Days)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is recruiting for a front-facing Customer Service Officer to join our Tampines/Marine Parade centre. You will handle walk-in inquiries, calls, WhatsApp, and emails with professionalism while assisting with course registrations and time-slot changes.

In addition to service duties, you will support administration tasks, prepare invoices, manage payments, and assist teachers with materials. A Diploma and computer literacy are required.

Qualifications

• Minimum Diploma required.
• Preferably with customer service experience.
• Proficient in Microsoft Word, Excel, Google Drive.

Responsibilities

• Attend to walk-in customers and respond promptly to calls, WhatsApp messages and emails.
• Handle registration of new students, course changes and time-slot requests; manage refunds/terminations as needed.
• Upkeep of student management system and perform regular system audits; assist teachers with materials and attendance.

Skills

Customer service

Administration

Teachers' support

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Computer literacy

Job description

The Supreme HR Advisory Pte. Ltd. is recruiting for a front-facing Customer Service Officer to join our Tampines/Marine Parade centre. You will handle walk-in inquiries, calls, WhatsApp, and emails with professionalism while assisting with course registrations and time-slot changes.

In addition to service duties, you will support administration tasks, prepare invoices, manage payments, and assist teachers with materials. A Diploma and computer literacy are required.