Customer Relations Executive (Education Centre)

SEARCH AVENUE PRIVATE LIMITED; Singapore; On-site; SGD 36,000 - 43,000; Full time

Job summary

SEARCH AVENUE PRIVATE LIMITED is seeking dedicated Customer Service Officers in Singapore to be the first point of contact for parents and students. You will assist with enrolments, scheduling, and admin tasks, while maintaining accurate student records and supporting centre operations to ensure a smooth learning environment.

Responsibilities include handling payments, receipts, and basic finance-related tasks, with a 4 weekdays + 1 weekend schedule.

Qualifications

• Minimum GCE 'N' Levels.
• Good interpersonal skills to liaise with parents/teachers.
• Candidates from retail/hospitality/F&B welcome to apply.
• Team player able to prioritise tasks at hand.

Responsibilities

• Serve as the first point of contact for walk-in and phone enquiries from parents and students.
• Assist with class scheduling, enrolments, and course-related administrative support.
• Maintain accurate student records and update databases regularly.
• Handle payment collection, issue receipts, and manage basic finance-related tasks.
• Support teachers and centre operations to ensure a smooth learning environment.

Skills

Customer service

Interpersonal skills

Education

GCE 'N' Levels

Job description

Join one of Singapore’s most trusted enrichment brands!

Our client is a leading enrichment and tutorial provider that has been helping students shine since 2002. With centres across Singapore and a strong focus on quality teaching, they’re expanding and looking for passionate, dynamic Customer Service Officers to join their growing team.

Job Scope:

• Serve as the first point of contact for walk-in and phone enquiries from parents and students.
• Assist with class scheduling, enrolments, and course-related administrative support.
• Maintain accurate student records and update databases regularly.
• Handle payment collection, issue receipts, and manage basic finance-related tasks.
• Support teachers and centre operations to ensure a smooth learning environment.

Job Requirements:

• Min GCE 'N' Levels
• Good interpersonal skills with ability to liaise with parents/teachers
• Candidates from retail/hospitality/F&B industry welcome to apply
• A team player, independently working and able to prioritize tasks at hand

Working Hours: 4 weekdays + 1 weekend

Working Location: island wide (will place you to a location nearest to your home)

Salary: Up to $3,500

We regret that only shortlisted candidates will be notified.