Customer Insights Leader: Growth & Strategy

Guardian Health & Beauty; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Guardian Health & Beauty in Singapore seeks a Customer Insights Manager to transform market, shopper, customer and category data into actionable insights that drive sales and profitability.

You will lead performance analyses, partner with Commercial, Marketing and Leadership teams, and collaborate with regional teams to deliver impactful recommendations. A strong foundation in RMS/Market Track and advanced Excel/PowerPoint skills are essential.

Qualifications

• Bachelor’s degree in Marketing, Business, Economics, Statistics, Data Analytics or related field.
• 5–8 years of experience in Customer Insights or related analytics.
• Strong expertise in RMS/Market Track and data sources.
• Experience in quantitative and qualitative research preferred.
• Excellent communication and stakeholder management skills.

Responsibilities

• Develop performance analyses across Guardian's product portfolio using multiple data sources.
• Translate data into clear business recommendations identifying trends, market share, and growth drivers.
• Partner with Commercial, Marketing and Leadership teams to deliver insights that drive performance.
• Collaborate with Health & Beauty Customer Insights and Commercial Format teams across markets.
• Support design, execution, and interpretation of research projects with regional counterparts.

Skills

NielsenIQ RMS

Data analytics

Excel

PowerPoint

Stakeholder management

Market research

Statistical analysis

Education

Bachelor's degree in Marketing, Business, Economics, Statistics, Data Analytics

Tools

NielsenIQ RMS/Market Track

Job description

Guardian Health & Beauty in Singapore seeks a Customer Insights Manager to transform market, shopper, customer and category data into actionable insights that drive sales and profitability.

You will lead performance analyses, partner with Commercial, Marketing and Leadership teams, and collaborate with regional teams to deliver impactful recommendations. A strong foundation in RMS/Market Track and advanced Excel/PowerPoint skills are essential.