Customer Fulfilment Representative

Cariflex; Singapore; Vor Ort; SGD 39.000 - 58.000; Vollzeit

Benefits dieser Stelle

Private Health Insurance

Training & Development

Performance Bonus

Zusammenfassung

Cariflex in Singapore is seeking an experienced Logistics & Export Administrator to manage import/export activities, shipping documentation, and coordination with carriers. You will process orders, monitor shipment schedules, and provide customers with product availability and pricing information.

The role requires 3–4 years of export document experience, LC handling, and proficiency in SAP SD and Excel. You will ensure accuracy of invoices, stock entries, and reports while supporting continuous

Qualifikationen

• Minimum GCE 'O' level and above.
• 3–4 years of experience in preparing full set of export shipping documents.
• 1–2 years of experience in handling LC shipments.
• Proficient in SAP (SD module) and Microsoft Excel.

Aufgaben

• Prepare and issue full set of export shipping documents.
• Coordinate logistics and arrange shipments with carriers.
• Process orders and monitor shipment planning per internal rules.
• Provide product availability, shipment schedules, and price information to customers.
• Create SAP records for orders, deliveries, shipments and invoices.
• Register and forward customer complaints to relevant departments.
• Ensure SAP is up to date with shipping dates and invoices.
• Process department expenses related to logistics service providers.
• Maintain proper documentation of work processes and support improvements.

Kenntnisse

Attention to detail

Organizational skills

Ausbildung

GCE O Level or equivalent

Tools

SAP SD

Microsoft Excel

Jobbeschreibung

• Carry out import and export activities which include but not limited to preparation and issuance of shipping documentations, logistics coordination and arrangement as well as carry out necessary follow-up.
• Perform order processing and analysis in accordance with company's internal rules on shipment planning and inventory control.
• Support customers in terms of providing information related to products availability, shipment schedule, price and other sales processing information.
• Create sales orders, outbound delivery, shipment and invoices in SAP. Check and ensure there are no tax errors and other sales orders errors such as incorrect price, products, etc.
• Receive and register customer complaints and forward them to the relevant departments.
• Ensure SAP is up to date with the latest order information such as shipping, arrival dates, etc., which can be monitored through reports generated by SAP.
• Timely process and check the department expenses related to logistics service providers such as couriers, dispatchers, terminals, transport companies, etc.
• Provide necessary logistical support such as receipt of material and service notes, entry of SAP stock and submission of invoices to the finance department.
• Participate in continuous improvement programs and identify potential improvement in processes and activities.
• Ensure proper documentation of work processes.

• Minimum GCE 'O' level and above.
• Minimum 3 to 4 years of experience in preparing full set of export shipping documents.

• Minimum 1 to 2 years of experience in handling LC shipments.

• Proficient in SAP (SD module) and Microsoft Excel

• Meticulous and responsible, take initiative and has positive attitude.

• Private Health Insurance
• Training & Development
• Performance Bonus