Customer-Facing Fulfillment Specialist

FROSTS FOOD & BEVERAGE (PTE.) LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading food and beverage company in Singapore is looking for an Order Fulfilment Executive to manage the sales order process and communicate with customers. This role involves retrieving messages, checking item availability, processing orders, and coordinating with the logistics team. Candidates should possess a diploma or equivalent, have strong communication skills, and experience with Microsoft Navision is a plus. Knowledge of the food industry is advantageous. Attention to detail and collaboration with the team are crucial.

Qualifications

• Good command of English and one other language.
• Ability to communicate in Mandarin will be an added advantage.

Responsibilities

• Interact with customers and manage sales order process.
• Check availability and suggest item replacements.
• Process orders and warehouse shipments.
• Handle customer inquiries and coordinate with sales team.

Skills

Attention to detail

Strong communication skills

Team collaboration

Education

Diploma or Degree or Equivalent

Tools

Microsoft Navision

Job description

A leading food and beverage company in Singapore is looking for an Order Fulfilment Executive to manage the sales order process and communicate with customers. This role involves retrieving messages, checking item availability, processing orders, and coordinating with the logistics team. Candidates should possess a diploma or equivalent, have strong communication skills, and experience with Microsoft Navision is a plus. Knowledge of the food industry is advantageous. Attention to detail and collaboration with the team are crucial.